Ufone has the worst service,’ NA committee says as minister defends telecom bill
ISLAMABAD Pakistan’s National Assembly Standing Committee on IT and Telecom voiced concern over deteriorating mobile services on Tuesday, with lawmakers proposing to summon all major telecom operators to explain persistent quality issues. Briefing the committee, Federal IT Minister Shaza Fatima…
PTCL confirms Nadeem Khan as permanent CEO to drive digital infrastructure expansion
ISLAMABAD Pakistan Telecommunication Company Limited (PTCL) has confirmed Nadeem Khan as its permanent Chief Executive Officer after the company’s Board of Directors formally ratified his appointment. According to a PTCL statement, Khan, who has been associated with PTCL and Ufone…
National CERT issues nationwide cyber alert as global Fortinet breach exposes 74,000 devices
ISLAMABAD Pakistan’s National Computer Emergency Response Team (National CERT) has issued an urgent cybersecurity advisory, warning government institutions, banks, telecom operators, energy companies and other critical infrastructure organizations to immediately secure their Fortinet firewall and VPN systems following a global…
PTA survey flags telecom customer service failures as all mobile operators miss complaint response benchmark
ISLAMABAD Pakistan’s telecom operators failed to meet the regulator’s benchmark for customer complaint response times, despite maintaining strong billing accuracy, according to the Pakistan Telecommunication Authority’s (PTA) Customer Service Performance Survey for the fourth quarter of 2025. The survey, conducted…
IT Ministry to Review PTA, NITB, Ignite, PSEB Roles in Major Digital Governance Overhaul
ISLAMABAD Pakistan’s Ministry of Information Technology and Telecommunication has decided to review the mandates of key digital institutions, including the Pakistan Telecommunication Authority (PTA), National Information Technology Board (NITB), Ignite and Pakistan Software Export Board (PSEB), as part of a…
PTA Cracks Down on Illegal SIM Trade, 329 Activated SIMs Seized in Sahiwal Raid
ISLAMABAD The Pakistan Telecommunication Authority (PTA), in coordination with the National Cyber Crime Investigation Agency (NCCIA), has intensified its crackdown on the illegal issuance and sale of activated SIM cards, arresting a suspect and seizing hundreds of illegally activated SIMs…
Pakistan’s IT Exports Hit Record $4.5 Billion as Firms Expand Beyond US, Europe
ISLAMABAD Pakistan’s IT exports climbed to a record $4.5 billion in fiscal year 2025-26, marking a sharp increase from $3.475 billion a year earlier, as the country’s digital economy expanded beyond its traditional dependence on the United States and European…