PTA Ranks Telecom Operators After Nationwide QoS Survey in 20 Cities

Telecom operators have rejected reports claiming that a government-installed “social media firewall” had been shut down, terming the assertions circulating online as baseless and inaccurate.

The reports, widely shared on social media and echoed by sections of the media, suggested that authorities had disabled a firewall system allegedly used to monitor online platforms after it failed to deliver intended results.

However, when contacted, telecom operators said they had received no instructions from the government to deactivate any such system. They maintained that network-level infrastructure, including any installed filtering mechanisms, remains operational.

Officials at the Pakistan Telecommunication Authority (PTA) also clarified that the regulator itself does not operate any firewall. Instead, they referred to the longstanding Web Management System, which has been in place for nearly two decades to curb grey traffic and block unlawful online content.

According to PTA officials, the Web Management System continues to function as part of routine regulatory oversight and has not been shut down.

The Ministry of Information Technology and Telecommunication has neither officially confirmed nor denied the circulating claims. However, sources familiar with the matter said that any firewall-related infrastructure was deployed at the operators’ end, suggesting that their position on its operational status should be treated as authoritative.

The clarification comes amid heightened public scrutiny over internet governance and digital content regulation. Despite speculation over potential changes to online monitoring mechanisms, both operators and regulators insist that no government-installed firewall has been taken offline.

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